Health and safety
Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
It is with great sadness that due to the unprecedented circumstances surrounding Covid-19 outbreak, Platinum Dental Care will be closed and only offering a
telephone emergency advice service, as per guidance from our dental bodies. Please contact the practice on 0207 531 1717 or email us on
email@example.com. For severe dental pain and facial swelling please call NHS 111 if you cannot wait to speak to us. For non-registered patients there
will be an admin fee of £50 to register and facilitate a telephone emergency advice serviceBest wishes,
The PDC team.