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Port East Building Hertsmere Road Canary Wharf London E14 4AE

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COVID 19

To our Patients and Friends of Platinum Dental Care,

Our team have been working tirelessly to keep Platinum Dental Care a clean and safe environment for you.

As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do.  In addition to our usual scrupulous cross infection control measures, we have been paying particularly close attention to all government and dental regulatory bodies guidance and updates related more specifically to Coronavirus.

Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we feel we must use our own clinical judgment and act in the best interests of our patients and staff.

 

We feel it is essential that we do our part to reduce the spread of this virus, and so, it is with very heavy hearts, that we have taken to decision to temporarily close the practice.  All being well, we will re-open on Monday 20th April. 

We will, throughout this period, be actively monitoring emails and taking phone calls at a slightly reduced service.

We are in the process of contacting all patient with booked appointments in the next 4 weeks and ongoing treatments to advise them of any specific personal advice as well as rebooking their appointments. We will of course keep you updated. 

 

Looking after the health of our patients is our absolute priority and so we will be operating an Emergency Telephone Consultation service for our patients who have urgent pain or swelling during this period of closure.  If you urgently need assistance, please call us on 0207 531 1717 and/or email us on info@platinumdentalcare.co.uk.

We may be able to offer an on-call emergency service for those in urgent dental pain who: are not showing symptoms of covid-19; are not living with someone who has symptoms of covid-19; and not from the “vulnerable” group. Guidance is every changing but please contact us and we will give you the best advice.

As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue our usual high standard of dental care for you when we return.

 

Thank you for your support, and stay safe,
The Team at Platinum Dental Care

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